PRIVACY POLICY Last Updated: May 2026

Rainbow Grafix Inc. (“Rainbow Grafix”, “we”, “us”, “our”) is an Ontario-based company providing graphic design, signage, printing, web design, and photography services. We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT We collect personal information only when necessary to provide our services or operate our business. This may include your name, company name, email address, phone number, mailing or billing address, project details, payment information processed securely, and job application information. Information collected automatically may include your IP address, browser and device details, pages viewed, cookies, and analytics data.

2. HOW WE COLLECT INFORMATION We collect information through website forms, email communication, phone calls, newsletter sign-ups, job applications, cookies, analytics tools, and server logs. We collect personal information only when voluntarily provided or required to deliver a service.

3. HOW WE USE YOUR INFORMATION We may use your information to provide services, process orders, communicate about your project, improve our website, send updates or promotions, administer contests, evaluate job applications, and comply with legal obligations. We do not sell or rent your personal information.

4. LEGAL BASIS FOR PROCESSING We collect and use personal information based on your consent, the need to fulfill a service request, our legitimate business interests, and legal requirements.

5. COOKIES AND TRACKING TECHNOLOGIES We use cookies to improve website functionality, analyze traffic, personalize your experience, and support advertising or remarketing. You may disable cookies in your browser, but some features may not work properly.

6. THIRD-PARTY SERVICE PROVIDERS We may share personal information with trusted third parties such as hosting providers, email platforms, payment processors, cloud storage, analytics tools, and customer support tools. These providers must protect your information and use it only for the services they provide.

7. HOW WE PROTECT YOUR INFORMATION We use SSL encryption, secure servers, access controls, data minimization, and staff confidentiality obligations. While no system is completely secure, we take reasonable steps to protect your data.

8. DATA RETENTION We retain personal information only as long as necessary for the purposes described in this policy. When information is no longer required, it is securely deleted or anonymized.

9. YOUR RIGHTS UNDER PIPEDA You may request access to your personal information, request corrections, withdraw consent, request deletion where applicable, ask how your information has been used or disclosed, or file a complaint with the Office of the Privacy Commissioner of Canada.

10. INTERNATIONAL DATA TRANSFERS Some third-party providers may store or process data outside Canada. Your information may be subject to foreign laws. We ensure all providers meet strong privacy and security standards.

11. CHILDREN’S PRIVACY Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

12. DATA BREACH PROCEDURES If a data breach occurs that poses a real risk of significant harm, we will notify affected individuals, notify the Office of the Privacy Commissioner of Canada, and document the incident and corrective actions.

13. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent changes. Continued use of our website indicates acceptance of the updated policy.

14. CONTACT US
    Rainbow Grafix Inc.
    6965 Davand Dr, Unit 17
    Mississauga, ON, Canada L5T 1Y6
    Email: info@rainbowgrafix.com
    Phone: 905-795-7747